The Full SaaS UX Review

From signup to… the full SaaS UX review

graphic showing UX wireframe elements of the full UX review service

The truth about UX reviews

Running an unbiased UX review in-house is impossible. You’re too close to your product to experience it as anything other than a super-user. When analyzing their products, even the most knowledgeable designers suffer from ‘forest for the trees‘ syndrome. 

Fortunately, we come to your product with fresh eyes and professional knowledge of SaaS User Experience. We can articulate what new users struggle to express and what in-house team members struggle to see.

Your customer’s journey

Users can take many paths as they navigate your SaaS—many you planned for and probably several you didn’t. During our full UX review, we’ll find unexpected friction points and provide fixes to smooth them.

Our SaaS reviews are comprehensive and include an analysis of the following areas:

Consistent styling, layout, and structure
Interactions that feel off
Unnecessary screens and interactions
Basic accessibility requirements
Correct application of UX to signup, forms, hierarchy, etc.
Perceived trust levels
Support and help docs
Ease of use – Is it intuitive?
And much more…
photo of Clarity founder, brian casel

The deliverables

A 60-minute in-depth video

The full UX review will deliver a 60-minute in-depth video. We’ll start on your home page and work through the signup process, paying close attention to the critical first minutes of a new user’s journey.

From here, we’ll review all your app’s major features and functions. You’ll get a bird’ s-eye view of your customers’ experience—but through unbiased eyes.

A written summary

The review will also include a written summary. A 60-minute review can generate a lot of feedback (that’s a good thing), so we’ll provide a concise overview of our findings.

The written summary makes it easy to scan through the highlights and find your quick wins. It’s also a great starting point for a to-do list.

graphical element showing a wireframe from an onboarding UX review

Wireframe highlights

A picture is worth a thousand words; our wireframes will help you visualize how we would tackle any changes.

You can hand them to your team, along with the to-do list we know you’ll create from your written summary.

Any questions?

How long does it take to complete a review?
We will deliver your SaaS review within one week.

Will my review be public?
All reviews are confidential and will be shared directly with you.

What if we don’t know how to implement your suggestions?
We can help with any design changes. Our UX Retainer plan exists for this very purpose.

How much does it cost?
Our full SaaS UX review costs $899. Depending on your location, taxes may apply. You can purchase your review below.

photo of corinn pope, founder of viewshed
vector portrait of Nathan J. Powell

Your dedicated UX studio without the studio salary.

The average product design salary in the United States is between $75,000 and $119,000. Not everyone can commit to such numbers.

Beyond the Pixel makes sensible UX accessible to growing SaaS businesses without the commitment or cost of a full-time employee.

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